What to Know Before You Go
On average, our fully guided zipline tours will take about two hours. The more people in a group, the longer it will take.
We allow up to 10 guests per group. This allows us to complete the course in a timely fashion, while providing the highest standard of safety. We require a minimum of four guests per tour group.
When you’re standing on the first platform, you’ll have a good indication as to whether ziplining is the right activity for you. If it’s not, this is the time to back out, as it only becomes more difficult to do so later.
We require all guests to wear closed-toe footwear (i.e. no sandals or flip flops). We also recommend that you dress in comfortable clothing that’s suitable for current weather conditions. You’ll be wearing a helmet, so a hair tie is also a good idea.
With ziplining, the focus is typically on faster, longer and higher runs. Aerial parks, on the other hand, tend to have shorter ziplines blended in with a range of other activities that may require physical exertion. Zipline tours also tend to be guided, whereas, aerial parks are usually self-guided.
Absolutely not. Our course is designed to be accessible to people of all ages and abilities. Aside from a short interpretive walk between two of the lines, gravity and your guides will take care of everything else.
If you weigh between 50 and 265 pounds, you can go ziplining. However, we can’t just take your word for it… we have to weigh all guests before we let them join a tour. Guests under the age of 19 will require a waiver that has been signed by a parent or legal guardian.
While we’re happy to accept walk-up customers, we recommend booking at least a day in advance to avoid disappointment. We are extremely busy during peak season, so we encourage larger groups to book further in advance by calling 1-844-888-6695, or make a reservation online.
Our staging area is conveniently located right next to Fairmont Hot Springs Resort, which is one of the top places to go in BC. You can enjoy amenities such as: soaking in mineral pools, relaxing with a spa treatment or enjoying a meal at one of the onsite cafes or restaurants.
To save time at your arrival, please print and fill out the waiver below. PLEASE FOLLOW THE PROVIDED INSTRUCTIONS CAREFULLY.